W. Kassiem Consulting’s ICT consulting and professional services division has a number of areas where we can add value to your business. These are divided into the following categories:
ICT Business Consulting
- Extensive investigation of current business environment
- Conduct series of interviews to understand corporate structure and specific business goals
- Match ICT and business processes
- Outline ICT strategy plans
ICT Operations Consulting
- Audit on ICT environments
- Identify procedures for ROI calculation, budgeting process, performance measurement, and staffing
- Thorough analysis of current IT operational parameters and design requirements
- Operational analysis of the technical support environment
- Review information flows from application to end user, and to customers or vendors outside organization
- Understand disaster recovery procedures, problem escalation, current support contracts, and performance
Technology Consulting
- Review industry trends, competitive advantages, and emerging markets
- Extensive investigation of current ICT environment
- New technology recommendations and impact analysis
- Outline technology integration path